Support & Downloads
Downloads
Redcat Product Updates (maintenance contract required)
| Product Name | Version | Comments |
| SmartSuite (All Versions) | 2010 – 14/1/2013 | Requires 2010 release installed as per release notes. INCLUDES TAXSCALES EFFECTIVE 1 JULY 2012 – LAST PAYROLL FOR FY2011/2012 MUST BE COMPLETED BEFORE INSTALLATION. Download |
Helpdesk Utilities (Use Only Under Instruction From Redcat)
| Product Name | Version | Comments |
| RCSINET | 2010 | Download |
| REDCAT REMOTE HELP | 2010 | Download |
Tax Scales Update
| Product Name | Version | Comments |
| Tax Scales Update | 2012/2013 | There has not been a separate tax scales only download provided for the FY2012/2013 as the Scale 7 no longer exists and a complete upgrade is required. |
Help Desk
Hours of Operation:
- 9:00am to 5:00pm AEST business days.
- Phone: 1300 4 REDCAT (1300 473 322)
- Email: support@redcat.com.au (non-critical issues only)
Extended Hours: (Additional Support contract required)
- 8:00am to 10:00pm AEST 7 days a week
- Phone: 1300 4REDCAT access PIN provided upon purchase of Extended Hours support contract.
Need a support contract? Please contact our sales team.
Demonstration Software
If you would like a demonstration version of the RedCat SmartSuite software please Contact Us.
Training
Your local distributor will provide initial training at the time of installation and clear and comprehensive software documentation is included with all products.
Further training and refresher courses, both external and on-site, are available in all states according to your requirements and at affordable rates.
Please Contact Us for more information.