Redcat Product Updates (maintenance contract required)
2016 – 09/12/2016
2017 – 22/2/2017
1 July Compliance Update
Requires 2010 release installed as per release notes. INCLUDES TAX SCALES EFFECTIVE 1 OCTOBER 2016. Instructions for installing this upgrade can be downloaded here.
Includes Introduction of Working Holiday Makers tax table effective 1 January 2017. Instructions for installing this upgrade can be downloaded here.
This TAX SCALES IMPORT FILE includes tax scales effective from 01/07/2017 and requires at least 22/02/2017 version already installed. Final Payroll for FY16/17 must be completed prior to installation. Instructions for importing this file into the database can be downloaded here.
Helpdesk Utilities (Use Only Under Instruction From Redcat)
Hours of Operation:
9:00am to 5:00pm AEST business days.
Phone: 1300 4 REDCAT (1300 473 322)
Email: firstname.lastname@example.org (non-critical issues only)
Extended Hours: (Additional Support contract required)
8:00am to 10:00pm AEST 7 days a week
Phone: 1300 4REDCAT access PIN provided upon purchase of Extended Hours support contract.
Need a support contract? Please contact our sales team.
Redcat will provide initial training at the time of installation and clear and comprehensive software documentation is included with all products.
Further training and refresher courses, both external and on-site, are available in all states according to your requirements and at affordable rates.
Please Contact Us for more information.