Internet Support

If you are a prospective RedCat reseller or client please feel free to peruse our Information Download Page. If you would like to collect a copy of the SmartSuite demonstration software please contact the Melbourne office of RedCat for password access then go to our Software Download Page.

Please don't hesitate to contact us on info@redcat.com.au if you have further queries.

Current clients may forward questions and suggestions regarding our software via email to support@redcat.com.au. Alternatively, contact your local distributor, who may also offer assistance.

Software Maintenance and Support Contracts

In the first year of installation of the software, a contract is valid for 13 months, to allow for the initial learning curve.

An annual Base Support Contract entitles clients
to all software updates and new releases available within that time and access to the Help desk between the hours of 9.00am & 5.00pm business days.